Section 1: Managing Change
Section 2: The Change Management Processes
Section 3: Leading Change – A Process Perspective
Section 4: The Need for Change
Section 5: Sources of Change
Section 6: Starting the Change
Section 7: Building Change Relationships
Section 8: Diagnosing What Needs To Change
Section 9: Change Diagnosis
Section 10: Gathering and Interpreting Change Information
Section 11: Leading and Managing People Issues With Change
Section 12: Leadership in Change Management
Section 13: Stakeholder Management
Section 14: Communicating Change
Section 15: Change Motivation
Section 16: Supporting Change
Section 17: Planning for Change
Section 18: Change Implementation Strategies
Section 19: Developing a Change Plan
Section 20: Types of Intervention
Section 21: Change Research
Section 22: Change Intervention
Section 23: Change Training and Development
Section 24: High Performance Management
Section 25: Business Process Re-Engineering
Section 26: Lean Change
Section 27: Change Culture
Section 28: Selecting Change Intervention
Section 29: Implementing Change
Section 30: Reviewing Change
Section 31: Sustaining Change
Section 32: Making Change Stick
Section 33: Spreading Change
Section 34: Learning Change
Section 35: Change Case Study